Help Center

Shipping destinations:

• We ship to the following states: Alabama, Arkansas, Delaware, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Mississippi, Missouri, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Virginia, West Virginia, & Wisconsin.

We pack & ship orders on Tuesdays every week. Please keep this in mind when placing your order. Since we only ship orders once a week, there may be up to a week delay between placing your order and us shipping your package. You will receive an email with a tracking number when we create your shipping label. 

We use ground shipping to send out our packages, so it will arrive to you within 2 days of us dropping it off at UPS. Use your tracking number in your email for reference.

• Orders over $170 earn free shipping.
• Orders between $50-170 will have a $20 shipping fee.
• Orders under $50 will have a $30 shipping fee to account for the additional dry ice and packaging costs required to keep the smaller mass of items frozen throughout transit.

Yes! We pack frozen items into a box with insulation and then fill the box with a calcuated amount of dry ice to keep the products frozen until they arrive on your doorstep.

When you receive your package, open the box in a well-ventilated area and allow the dry ice to evaporate. Do not touch the dry ice with your bare hands.

Yes you can! Select "pick up" as your delivery method at check out.

Once we have packed your order, you will receive an email telling you your order is ready. Since we do not have a designated store front, we ask that you please reply to the "order packed" email & tell us what day you will be there to pick up your order so that we can have it ready for you in our farm pick up freezer!